DELIVERY & RETURNS

We primarily use DAO for our deliveries. All orders are generally delivered within 1-3 business days. Delivery to a parcel shop is free for purchases over DKK 599 - otherwise, it costs DKK 29.

Home delivery costs DKK 29 for all purchases.

You can expect your package to arrive within 1-3 days. When we ship your order, you will receive a confirmation email with a tracking number. Don't worry if the system says the tracking number doesn't work, as it typically takes 24 hours for the system to update a new delivery.

If you have not received your order within 7 days, please contact us so we can contact DAO.

Yes, we offer a 30-day satisfaction guarantee. Please note that most people need to get used to using an electric toothbrush with sonic technology because it vibrates instead of rotating. This is precisely what provides superior dental care compared to other electric toothbrushes.

If, contrary to expectations, you wish to return your toothbrush, please send us an email at info@finesmile.dk

GENERAL QUESTIONS ABOUT OUR PRODUCTS

Yes, the Finesmile brush is very suitable for special needs if you have braces or sensitive gums and therefore need gentle brushing.

If you are occasionally challenged by bleeding or irritated gums during brushing, wear braces, or have implants, our IQ toothbrush is optimal, as you can set it to your exact needs. With its 3 settings, the brush can provide gentle care for your teeth and gums, just as it can provide thorough deep cleaning, entirely depending on YOUR wishes and needs.

The Finesmile toothbrush also has an interval function. Every 30 seconds, you will feel a soft vibration, telling you to change the area in your mouth. This way, you can be sure that you cover all areas.

Danish dentists recommend brushing your teeth for 2 minutes, twice a day. Finesmile is equipped with a timer that tells you exactly when the time is up. This ensures thorough and effective tooth brushing, and you avoid unpleasant visits to the dentist, which typically cost far too much money.

When you brush with a regular toothbrush, there's only one brushing method. It's also hard to know how long you should brush, and then the toothbrush also needs to be replaced after only a couple of months.

What is special about the Finesmile toothbrush is that it offers 3 smart brushing functions: Basic for new users or those who need gentle brushing and care. Whitening/Polish for those who need to remove discoloration with a high vibration frequency, and deep-cleaning for those who want a daily deep and thorough clean. You can therefore easily choose your personal favorite and achieve the desired result. The brush moves at 32,000 gentle but effective rotations per minute, without pressing too hard and damaging your gums.

Yes - as a general rule, you can use all our tooth whitening products with any type of tooth correction, as our products provide gentle treatments.

However, we always recommend asking your own dentist if you are unsure whether you can use it.

FineSmile products are, of course, CE approved. During product development, we have strived to protect the environment as much as possible and developed sustainable products. There is no plastic in the toothbrush and it can last for years. The brush heads are made from a recyclable plastic material. 

Payment and contact

You can contact us at info@finesmile.dk and we will do our best to respond to your inquiry within 24 hours.

You can add our discount codes at checkout.